FAQs

by OTOWFT

Buy tickets online

Where should I park?
Parking is available in Old Towne in several free parking lots around the Plaza and city. Please check the link to the map below for more information. Also, further instructions will be in your confirmation email.

A helpful link:
Old Towne Orange Map w/ Parking Information

Do I have to purchase tickets in advance? Can I pay with cash?
Due to the advanced preparation required for each tour, tickets must be reserved and paid for in advance. Tickets can be purchased on our booking page via the calendar.  Tours often sell out quickly!

To  purchase tickets by phone, please call Zerve at (800) 979-3370

If a tour is sold out can I get on a waiting list?
You may email us to be put on a waiting list. We will contact you if space becomes available after you are placed on the list, however, cancellations are rare.

What type of tickets are available for your tours and events?
We sell tickets for $54 to $65 for all age groups, depending on which tour is booked.  Children age 7 and under are complimentary, however please note that the tours run 2-1/2 to 3 hours. Please take this into consideration when planning your participation in the tour. *

Is it customary to tip on a tour?
Our tour guides work hard to make sure everyone is well cared for.  If they succeeded, won’t you leave a generous tip?  They’ll appreciate your appreciation!

Will the tour take place if it’s raining?
The tour will take place rain or shine! If rain is extreme, the tour may be rescheduled.  You will be notified of cancellation:

- By email one hour prior to the tour
- It will be noted on our calendar
- You may call us at 714-404-1661

We understand some of our participants are on vacation here, and if this is the case and we cancel due to weather, we will refund you if rescheduling is not possible for you.

Are the foods on the tour appropriate for children? *
The food on this tour is generally child-friendly, but it will be up to parents to make that determination for their own children individually.

How should I dress during a tour?
Please wear comfortable shoes and clothing during the tour.  Over the duration of the tour, we will be walking about a mile, not including going in and out of restaurants. Please include sunscreen and a hat if you are sensitive to the sun, and on cool days a light sweater or jacket.  Book a walking food tour of Old Towne Orange, California now!

How many people can attend a tour?
The maximum participants per tour is 15.

How much food is served on the tours?
Each restaurant will provide samples of their menu items for you to taste. Although each sample is generally a smaller portion, after visiting all of the establishments on the tour, the average person will end the tour very satisfied.

What restaurants/shops will we visit on the tour?
Participating restaurants are subject to change.  The tour also includes visits to local shops that will also be a treat to you.  Typically a tour consists of 3-4 savory tastings, and 2-3 sweet tastings and 1-2 shop visits.

Are there any beverages served on the tour?
We supply everyone with a bottle of water at the start of the tour. Alcohol is not provided, however we will point out stops that our tourists can enjoy directly after the tour.

What if I have dietary restrictions or food allergies?
If you have specific needs we will do our best to accommodate you; however, we cannot guarantee what the restaurants will have available. We strongly suggest you use your own best discretion when tasting samples, since you are the one who is the most knowledgeable about any food sensitivities that you may have.

Are any of your walking tours wheelchair and/or stroller-accessible? *
Generally the restaurants on the tour are wheelchair accessible and the sidewalks are compatible for them. If you wish to participate and bring strollers, we strongly suggest a small stroller, which is easier to fold and store. Please keep in mind that at some stops you will have to take your child out of the stroller and carry them, or have them walk.

To  purchase tickets by phone, or for additional questions,
please call Zerve at (800) 979-3370

May I receive a refund if my plans change?
When you book, we guarantee your space, so we do not issue refunds. If you find that you cannot attend, you may contact us to arrange for your tour to be rescheduled.

What is your cancellation policy?
We require a 72 hour notice of cancellation in order accomodate rescheduling plans. Our tours are often sold out and we have a waiting list. We will be able to reschedule you if you provide this notice.

May I bring my dog/pet on the tour?
We understand your pet would love the tastings too, however please do not bring your pet on the tour as it may take away from the experience for yourself and others.

Does this tour have anything to offer locals?
Yes! Many who participate in our tours live locally, and/or in California. Locals often attend to learn more about the neighborhood and the city and often want to share the city with thier out-of-town visitors.  We can’t think of a better way to do this.   Book a walking food tour of Old Towne Orange, California now!

Are gift certificates available?
Gift Certificates are available by purchasing online at Xperience Days or by contacting us via email using our Contact Form.

Can I book a private tour?
Yes! Private tours are a great way to celebrate a birthday or special event, or as an add-on to business meetings. We encourage private tours and welcome them. We try to have 8 as the minimum requirement for a private tour, although we are always happy to work with you on your specific needs. If you are interested in a private tour, please email us or fill out the contact form.

* Important Information:
The streets in the Old Towne Orange Plaza area can be very busy. We will be crossing one or more of the Plaza streets during our tour. If you will be bringing a child, you will be solely responsible for their supervision. Orange Food Tours/Old Towne Orange Walking Food Tour will not be held liable for any accidents or injuries while on the tour. Please watch your step and keep your little ones close at all times.

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